シャープの一部4Kテレビ、アップデート後映らなくなる問題

Sharp has a phenomenon in which TV is not reflected on the "BN1/BL1/BJ1/CQ1/CN1/CN1" line released on the 4K TV after July 2019 after the update of January 31.Was announced.The cause is being investigated, and the release of the software has been stopped once.It is said that the users who have symptoms will respond to business trip repair.

The problem was the major update (update) to Android 10, which was implemented from 15:30 on January 31.After the release, some users have repeatedly restarted.

In addition, after the update, the user has also received a voice from the initial screen (QR code screen) that it cannot be operated, saying, "This can be sent by pressing the right cursor button on the remote control."Sharp commented, "I'm sorry to have caused such a situation."

According to Sharp's Twitter account, it was difficult to connect support calls due to repeated inquiries after restarting, so the support window is usually accepted until 18:00 and February 1st until 20:00.There is.