au / UQ Mobile announces support measures for the Fukushima Prefecture Earthquake

KDDI / Okinawa Cerler announced support measures following the earthquake off Fukushima Prefecture on March 16th.The target is a user who has a contractor address in the disaster rescue law.At the time of writing, it was applied to all municipalities in Miyagi and Fukushima prefectures.

au support content

Assuming damage and loss of smartphones due to the disaster, special measures such as reducing repair costs, replacement assistance, and exemption from SIM reissue fees.The payment deadline will be extended for users who are difficult to visit the store.

In addition to mobile phone services, if fixed lines and electrical services cannot be used, the price will be reduced, and there will be some convenience when relocating au Hikari to evacuation destinations and relocation destinations.In addition, we will respond if the charger or au Hikari home equipment is broken.

UQ Mobile support content

The special response of UQ Mobile is also close to au.The payment deadline for the window payment is extended, reducing the burden such as repair, replacement, and SIM reissue.If you are using the trial service "TRY WiMAX" of the mobile Wi-Fi router, the return deadline will be extended for one month.